It is our goal to help you quickly resolve any technical issues with our products. Wherever you are, whatever tasks or problems you have to solve, you will always find an answer on our web site, or get it fast from our support team. Supporting customers is our top priority.

Our promise is to respond to and close all issues within one business day. Our goal is to respond to and close issues within one hour. Technical support is provided free of charge via email.

For faster response, please carefully follow the following instructions :

  • First, try to find answers in the user's guide and the online help of the products. Please refer to Tutorials and Troubleshooting chapters as well.

  • Next, please visit FAQ pages and try searching for your issue using the general "Search" feature on our website.

  • If you failed to find the answer to your technical issue, submit your issue, along with your basic computer information, to our technical support staff. Click here to place your priority support request.

  • We do offer telephone support, however our engineers would prefer to support you first via email and contact you by phone after receiving your technical support request.

We support our software and we're always available to answer your questions promptly.

If you would like to speak with someone immediately please call 1 678 679 4490.


“Wow, I have to say, this is the most dedicated support I have seen in a while. In short, we succeeded in virtualizing our servers the way we wanted. Great app!!!!"
Adrian T.
Chief Operating Officer


“Can you pass on my thanks to all of your staff? The service I have received was outstanding. I was really impressed with their quick response and clear to follow instructions. I was really impressed with both your pieces of software and I will be recommending both whole heartily to my management."
Steven D.
IT Engineer
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